bajili Frequently Asked Questions

Creating a bajili account takes less than three minutes. Visit bajili.onl, tap the registration button, and fill in your full name, date of birth, Bangladeshi mobile number, and a secure password. You will receive a one-time verification code via SMS to confirm your number. Once confirmed, your account is active and you can make your first deposit.

The minimum age to register and play on bajili is 21 years. This is a strict rule with no exceptions. bajili verifies age during the KYC process using your National Identity Card (NID) or passport. Any account found to belong to a person under 21 will be immediately closed and all funds forfeited.

bajili requires a government-issued photo ID — your National Identity Card (NID), passport, or driving licence — plus a selfie holding the document. For address verification, a recent utility bill or bank statement from a Bangladeshi bank (Dutch-Bangla, BRAC, Islami Bank, Sonali Bank, or City Bank) dated within the last three months is accepted. Upload documents through your account settings.

bajili typically completes KYC verification within one business day of receiving your documents. During peak periods such as BPL season or major T20 tournaments, processing may take up to two business days. You will receive a notification via SMS and email once your verification is complete. Withdrawals above a certain threshold are held until KYC is fully approved.

To reset your bajili password, tap "Forgot Password" on the login page and enter your registered mobile number or email address. bajili will send a one-time reset link to your contact details. Follow the link, choose a new strong password, and log in. If you no longer have access to your registered number or email, contact bajili support at [email protected] for manual account recovery.

No — bajili strictly allows one account per person. Duplicate accounts are identified during KYC and device checks, and all associated accounts will be closed. Any balances or winnings in a duplicate account may be voided. If you have accidentally created two accounts, contact bajili support immediately to resolve the situation before it affects your funds.

To deposit via bKash on bajili, log in, go to the Deposit section, select bKash, enter your desired amount in BDT, and follow the on-screen prompts to complete the payment through your bKash app or USSD. Deposits via bKash are credited to your bajili account instantly in most cases. The minimum bKash deposit is ৳200.

bKash deposits on bajili are processed instantly — your balance is updated within seconds of the bKash transaction being confirmed. If your balance has not updated after five minutes, check that the transaction was completed successfully in your bKash app and contact bajili support at [email protected] with your bKash transaction ID for manual reconciliation.

Yes, bajili fully supports Nagad deposits. Select Nagad in the Deposit section of your account, enter the amount in BDT, and complete the transaction via your Nagad app or by dialling *167#. Like bKash, Nagad deposits are usually credited to your bajili account instantly. Nagad, Rocket, and Upay are all accepted alongside bKash as convenient deposit methods for Bangladeshi players.

The minimum withdrawal amount on bajili is ৳500. Withdrawals can be made via bKash, Nagad, Rocket, or Upay to the mobile number registered to your bajili account. To withdraw to a bank account at Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, or City Bank, the minimum withdrawal is ৳1,000. Your KYC verification must be fully approved before your first withdrawal is processed.

Withdrawals to bKash and Nagad on bajili are typically processed within one to four hours during business hours (Bangladesh Standard Time, UTC+6). Bank transfers to BRAC, Dutch-Bangla, Islami Bank, Sonali Bank, or City Bank may take one to two business days. During high-volume periods, processing times may be slightly longer. You will receive an SMS notification when your withdrawal is dispatched.

bajili does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own standard transaction charges, which are outside bajili's control. Always check your payment provider's current fee schedule. bajili recommends using bKash or Nagad for fee-free or low-fee transactions.

Yes, bajili offers a wide range of betting markets on Bangladesh Premier League (BPL) cricket, including match winner, top batsman, total sixes, and live in-play betting. BPL fixtures are listed under the Cricket section of bajili as soon as the official schedule is published. bajili also covers IPL, T20 World Cup, ICC events, and bilateral series featuring the Bangladesh Tigers.

bajili offers live casino tables (roulette, blackjack, baccarat, and teen patti) powered by providers including Evolution Gaming and Ezugi, alongside hundreds of video slots from Pragmatic Play, NetEnt, and Microgaming. Crash games like Aviator by Spribe, and instant-win games, are also available. The full game library is accessible from the bajili Casino section of the site.

Yes, bajili is fully optimised for mobile play on both Android and iOS devices. The platform uses SSL encryption to protect all data transmitted between your phone and bajili's servers. No app download is required — bajili runs directly in your mobile browser. The site is designed as a mobile-first experience, so all features including deposits, withdrawals, and live betting work smoothly on phones used across Bangladesh.

The RTP of slots on bajili varies by game and is set by the game provider — not by bajili. Most slots from Pragmatic Play, NetEnt, and Microgaming carry RTPs between 94% and 97%, which is standard for internationally certified slot games. bajili only hosts games from certified providers whose RNG (Random Number Generator) systems are independently tested for fairness.

bajili offers a welcome bonus to newly registered players on their first deposit. The specific bonus amount and terms are displayed on the bajili promotions page at the time of registration, as offers are updated periodically. All welcome bonuses on bajili come with wagering requirements that must be met before bonus winnings can be withdrawn — always read the full terms before claiming.

Wagering requirements specify how many times you must bet a bonus amount before the resulting winnings can be withdrawn from bajili. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in qualifying bets before the bonus converts to withdrawable cash. The eligible games and time limit for meeting wagering requirements are specified in each bonus's terms on bajili.

Yes, bajili periodically offers free spins promotions on selected slot titles, often tied to new game launches, seasonal events like Eid or Pohela Boishakh, or as part of reload bonus packages. Free spins winnings on bajili are typically subject to wagering requirements before withdrawal. Check the bajili promotions section regularly for the latest free spins offers available to Bangladeshi players.

bajili rewards its most active players through a tiered loyalty programme. As you accumulate wagering activity across sports betting, casino games, and slots, you progress through loyalty tiers that unlock perks including higher withdrawal limits, dedicated account management, priority customer support, and exclusive bonus offers. Full details of the current bajili loyalty programme tiers are available in your account dashboard.

bajili operates as an online entertainment platform serving Bangladeshi players and uses SSL encryption, fair-play certified games, and responsible gaming tools to provide a safe environment. bajili does not make specific claims about licensing from Bangladeshi government bodies. Players are responsible for understanding the laws that apply to online gambling in their own jurisdiction before registering an account.

bajili protects all personal and financial data using SSL/TLS encryption on data in transit and encrypted storage for sensitive data at rest, including KYC documents. Access to account data within bajili is restricted on a need-to-know basis. bajili does not sell or share your personal data with third-party marketers. Full details are available in bajili's Privacy Policy at bajili.onl/privacy-policy.

To self-exclude from bajili, email [email protected] with the subject line "Self-Exclusion Request" and specify the duration — 3 months, 6 months, 1 year, 5 years, or permanent. bajili will confirm the exclusion within one business day, after which your account is closed and cannot be reopened for the full duration. Any remaining balance is returned to your registered bKash or Nagad number.

Yes. bajili allows you to set daily, weekly, or monthly deposit limits in BDT through the Responsible Gaming section of your account settings. A limit reduction takes effect immediately. A limit increase has a mandatory 7-day cooling-off period before it activates, giving you time to reconsider. You can also request a limit via email at [email protected] if you prefer not to use account settings.

bajili customer support is available by email at [email protected]. For responsible gaming requests (deposit limits, time-outs, self-exclusion), include the relevant subject line in your email for priority handling. bajili's support team operates during Bangladesh Standard Time (UTC+6) business hours and aims to respond to all enquiries within one business day. There is currently no live phone support.